Terms and Conditions
2026-09-17
1. Supplier and contact
The service at https://studio.rggarage.com is supplied by АР ДЖИ ТЕХНОЛОДЖИ ЕООД (RG TECHNOLOGY EOOD), a Bulgarian single-member limited liability company, UIC 208933605, registered in the Commercial Register of the Bulgarian Registry Agency. Registered office: 14A Naroden Geroy St., floor 1, apartment 3, Ovcha Kupel district, Sofia 1618, Bulgaria. For support, withdrawal and complaints: studio.rggarage.com@gmail.com; +359 88 610 8818. You may also write to the registered address. Your telephone operator's normal charges apply; we impose no additional support charge.
2. Service and access
The service processes vehicle photographs supplied by you using AI, including changing their environment and selected presentation settings. The results do not certify a vehicle's condition, equipment, origin or value. You need internet access, a modern JavaScript-enabled browser and access to your account email. Sign-in uses an email link. Paid purchases require legal capacity or a duly authorised representative. If buying for a company, you must be authorised to act for it. Supported files and limits appear before upload. Images may be resized and compressed for processing. Standard output is PNG at 1536×1024 pixels; original resolution is not promised. There is no physical delivery. Keep your own originals and download results promptly. This does not limit statutory remedies for failure to supply or loss for which we are responsible.
3. AI results
Processing aims to preserve the photographed vehicle but may introduce inaccuracies in details, proportions, reflections, text or equipment. Compare each result with the original before using it in a listing. Do not portray invented details as real or use the service to deceptively conceal damage or condition. Where required, disclose AI editing and the virtual background when publishing. Do not remove applicable provenance markings. "Without watermark" refers to our FREE PREVIEW advertising mark, not legally required information. We do not promise enquiries or vehicle sales. These warnings do not remove our obligation to supply a conforming service. You may complain about unwanted changes under section 7.
4. Credits and payment
A credit is one unit of service usage. One successfully supplied edit uses one credit. Credits are not a payment instrument, cannot be transferred between users and are not redeemable for money except for refunds required by law or these terms. A new account receives three free trial credits. Before the first purchase their results carry FREE PREVIEW. After a purchase, remaining trial credits also allow clean output. Free credits have no monetary value and are not purchased units when calculating a refund. An inactive package cannot be used. The package, credit quantity and total price appear before payment. Payment is one-time, with no subscription or automatic renewal. Purchased credits do not expire. New prices do not change completed purchases. The final price includes applicable taxes and charges payable to us; we impose no digital delivery fee. Stripe displays available payment methods. Your bank may apply its own currency conversion terms. Credits are made available following confirmed payment and the selected start of performance. Contact us if you have paid but the package is not made available without undue delay. Do not pay again before checking an uncertain payment.
5. Contract formation and confirmation
Choose a package, review the order and these terms, and correct information before proceeding to payment. You may stop before final payment confirmation. The final payment button places an order with an obligation to pay. The package contract is concluded on successful confirmed payment and our acceptance of the order. Before performance begins, we send the account email a confirmation containing the order, price, applicable terms, withdrawal information and your performance choice. Keep this confirmation. The terms can be saved and printed. The order language is recorded. Translation discrepancies will not be used to restrict mandatory consumer rights or obscure commitments.
6. Withdrawal
If buying as an individual outside your trade or profession, you may withdraw without giving a reason within 14 days of contract conclusion, subject to the statutory rules, including any extension and rules for the final day and non-working days. Send a clear statement to the email or postal address in section 1, use the optional form below, or the online "Withdraw from purchase" function. A particular form is not mandatory. Sending your statement before the deadline is sufficient. Give enough information to identify the purchase. We acknowledge online declarations without undue delay. You may separately and expressly request performance before the withdrawal period ends. Without this request, paid edits in that package become available after the period ends. This choice is separate from accepting these terms. If you withdraw after expressly requesting early performance, you may owe only the proportionate price of edits actually supplied before we receive the withdrawal, where the legal prerequisites are met. We calculate it from the price paid for that package multiplied by the number of duly supplied paid edits attributable to it, divided by the total purchased edits. We do not use another package's price, charge a withdrawal fee or include free credits. The final refund is rounded once to the currency's smallest unit. If the agreed total price is excessive, the statutory market-value rule applies. For example, a EUR 6.99 package of 25 edits with five duly supplied edits results in a EUR 5.59 refund. Without the legal prerequisites or adequate evidence, a recorded reduction in the account balance alone does not justify a deduction. The right of withdrawal is lost on full performance only under the statutory conditions, including prior express consent and acknowledgement of that consequence. Loading credits or supplying the first edit alone does not fully perform the package. Rights for non-conformity remain. We refund sums due without undue delay and no later than 14 days after notification of withdrawal, using the same payment method unless you expressly agree otherwise without cost to you. We do not deduct Stripe or administrative fees from a statutory refund or substitute credits for money without consent. After withdrawal, refrain from using or sharing the service/content under the terminated contract where the law requires it. Applicable rights to retrieve content you supplied or created in a commonly used format remain unaffected.
7. Technical failures and complaints
A credit for a technically failed edit is refundable. If automatic restoration does not appear, contact us with the job details. You need not pay for another edit to submit a complaint. Contact us using section 1, describing the issue, requested remedy and order or job reference if available. Attach original and result where comparison is needed. We do not require unrelated personal data or reject a complaint solely because you did not use our form. Consumers have statutory remedies for failure to supply or non-conformity, including free restoration of conformity within a reasonable time and without significant inconvenience, proportionate price reduction or termination where the legal conditions apply. In prescribed cases a reduction or termination may be available without prior repeat performance. These rights are not limited to 14 days. Refunds due following a valid reduction or termination follow the statutory deadline, no longer than 14 days after the relevant notification, without fees, using the same payment method unless lawfully agreed otherwise. Additional credits do not replace a monetary remedy that is due.
8. Images and permitted use
You retain rights in originals. You grant us a non-exclusive permission to process them and provide them to necessary technical suppliers only to perform the service, support it and lawfully resolve issues. This does not automatically permit advertising or portfolio use of your images. You may use results, including commercial listings, subject to law and third-party rights. To the extent transferable rights arise in our favour, we grant them to you for that use without further payment. We do not promise uniqueness or copyright protection of entirely machine-generated elements and do not transfer third-party trademark, design or original-image rights. Upload only content you are entitled to process. Do not upload identity documents or unrelated sensitive information. Do not use the service for unlawful deception, infringement, payment circumvention or attacks.
9. Access restrictions and changes
We may temporarily restrict access where necessary for security or where there is specific evidence of abuse or unlawful use. Restrictions must be proportionate; we explain the reason and opportunity to object unless law or protection of an investigation prevents it. A lawful withdrawal, complaint or payment dispute is not itself abuse. We do not arbitrarily confiscate unused paid credits. If we permanently close the service, we settle the unused paid portion and statutory entitlements. Changes comply with applicable conformity, notice and termination rules. New terms for future purchases do not retrospectively amend completed orders.
10. Data, liability and disputes
Personal-data processing is explained separately in the privacy information. Accepting these terms is not marketing consent or permission to advertise with your photographs. Nothing excludes liability that cannot lawfully be excluded or restricts mandatory consumer rights. We do not guarantee market outcomes for your listings. Liability for particular loss depends on applicable law and circumstances. You may contact us without losing access to a competent authority or court. Bulgarian Commission for Consumer Protection and conciliation information: https://kzp.bg/bg/pomiritelna-komisiya . Participation in voluntary conciliation follows applicable rules and the parties' agreement; we do not claim an unmade membership or prior undertaking. Bulgarian law applies without removing mandatory protection available to you as a consumer. Jurisdiction follows applicable law; there is no mandatory consumer arbitration or exclusive Sofia-court clause. Special consumer rights apply to business purchases only where the law provides, while contractual delivery and quality obligations remain.
Optional model withdrawal form To: АР ДЖИ ТЕХНОЛОДЖИ ЕООД, UIC 208933605, 14A Naroden Geroy St., floor 1, apartment 3, Ovcha Kupel district, Sofia 1618, Bulgaria; studio.rggarage.com@gmail.com. I hereby give notice that I withdraw from my contract for the following service/package: … Order date: … Order reference, if available: … Consumer name: … Consumer address: … Email to identify the purchase and reply: … Date: … Signature (only for a paper submission): … Use of this form is optional. Any clear withdrawal statement is accepted in accordance with law.